FAQs
Frequently Asked Questions (FAQs)
Molly Printing Mart – Your Trusted Printing Partner in the USA
1. What types of printing services do you offer?
We offer a wide range of printing services, including banners, advertising flags, sign boards, catalogues, brochures, and more. All our products are fully customizable to meet your design and branding needs.
2. Do you provide printing services outside the USA?
Currently, we only provide printing and shipping services within the United States. We’re proud to serve customers nationwide with fast and reliable delivery.
3. How do I place an order?
You can place your order directly through our website at www.mollyprintingmart.shop.
Simply choose your product, upload your artwork or design file, select your specifications, and proceed to checkout.
4. Can you help me with the design?
Yes! If you need assistance creating or adjusting your design, our expert design team can help. Just contact us before placing your order, and we’ll guide you through the process.
5. What file formats do you accept for printing?
We accept most standard design file formats, including PDF, JPG, PNG, AI, PSD, and EPS. For best results, we recommend submitting high-resolution files (300 DPI or higher).
6. How long will it take to receive my order?
Most orders are processed and printed within 3–5 business days. Shipping usually takes 5–7 business days, depending on your location. Expedited shipping options are available at checkout.
7. Can I track my order?
Yes! Once your order has shipped, you’ll receive an email with a tracking number and a link to track your package through our shipping partners (FedEx, UPS, or USPS).
8. What if my order arrives damaged or incorrect?
If your order arrives damaged or there’s a printing error, contact us immediately at 1-800-609-9080 or email support@mollyprintingmart.shop. We’ll replace or correct the issue promptly at no extra charge.
9. Can I cancel or change my order after placing it?
Because we begin processing orders quickly, cancellations or changes are only possible within 12 hours of placing your order. After that, production may have already started.
10. Do you offer bulk or business discounts?
Yes! We offer special pricing for bulk orders and recurring business clients. Please contact us for a custom quote tailored to your project needs.
11. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment methods available at checkout.
12. How can I contact customer support?
You can reach our friendly support team by:
📞 Phone: 1-800-609-9080
📧 Email: support@mollyprintingmart.shop
We’re always happy to help with your order or any questions!